Help & SupportBooking & lessons

Do packages expire?

What happens to unused lessons after 180 days.

Yes. Lessons and packages expire 180 days after purchase.

When packages expire

Your package expires 180 days after you buy it. You can see the expiry date on your active package, and we'll send you reminders before it expires.

What happens to unused lessons

When a package expires, any lessons you haven't used are no longer available. The money for those unused lessons is split 50/50 between your tutor and CharlieTalk. Students are not refunded for unused lessons in an expired package.

Tip

Schedule your package lessons early so you use them all before the expiry date.

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