Great lessons start with respect.
CharlieTalk connects real people for real conversations — tutors sharing what they know, students working toward fluency. That only works if everyone feels safe and respected, in lessons, in chat, and everywhere in between. Here's what we expect from our community, and how we keep CharlieTalk a place worth learning in.
Our core principles
Every interaction on CharlieTalk — lessons, messages, reviews, profiles — is built on these four ideas.
Respect each other
Treat every tutor and student with courtesy. Harassment, abuse, or discrimination has no place here, in a lesson or out of one.
Be honest
Your profile, experience, and reviews should reflect who you really are. No fake credentials, no fake feedback.
Keep it safe
We take zero chances with exploitation, threats, or any behavior that puts a tutor or student at risk.
Protect privacy
Don't share anyone's personal details — yours or someone else's — without clear consent.
What's not allowed
These rules apply everywhere on CharlieTalk — during live lessons, in chat, on profiles, and in reviews. Breaking them can lead to account action.
Harmful or abusive behavior
Hate speech, racism, or discrimination of any kind
Sexual harassment, threats, bullying, or intimidation
Obscene language or inappropriate content
False, misleading, or defamatory claims about someone
Platform abuse
Misrepresenting your credentials, identity, or background
Manipulating ratings, reviews, or rankings
Creating multiple tutor or student accounts
Sharing your login with someone else
Booking or paying for lessons outside CharlieTalk
Security violations
Malware, viruses, or other harmful code
Unauthorized access to CharlieTalk systems or accounts
Scraping or harvesting data from the platform
Spam, phishing, or unsolicited promotions
A note on lessons: CharlieTalk is for learning, not outsourcing. Using a tutor to write your essays, complete assignments, or sit exams on your behalf isn't allowed — and usually breaks your school's own honor code too.
If the rules are broken
We look at what happened and respond in a way that fits it. Depending on severity, that might mean:
Suspension
Temporary restriction
Limited or paused access to CharlieTalk while we look into it.
Removal
Account termination
Permanent removal from the platform for serious or repeated violations.
Other action
Additional measures
Anything else needed to keep the community safe and fair.
If you're experiencing harassment on CharlieTalk, you can report it any time — we investigate every case.
