Help for Students
Getting started
New to CharlieTalk? Learn the basics of how lessons, tutors and your account work.
8 articles
Booking & lessons
Trials, single lessons, packages, cancelling and rescheduling.
11 articles
Classroom
Join your lesson and use video, audio and screen sharing.
5 articles
After the lesson
Completing lessons, reporting problems and leaving reviews.
5 articles
Payments & wallet
Paying for lessons, fees, refunds, your wallet and withdrawals.
9 articles
Account & settings
Manage your profile, email, password, notifications and privacy.
8 articles
Help for Tutors
Becoming a tutor
Apply to teach on CharlieTalk and get your profile approved.
7 articles
Teaching on CharlieTalk
Availability, offerings, requests and managing your students.
8 articles
Payments & wallet
Paying for lessons, fees, refunds, your wallet and withdrawals.
9 articles
Account & settings
Manage your profile, email, password, notifications and privacy.
8 articles
Messages & safety
Messaging, blocking, reporting and community guidelines.
4 articles
Troubleshooting
Quick fixes for common problems.
5 articles
